FAQ Help Centre
Practical information for international students
Welcome to Lusófona University
Congratulations! You are now part of the ULusófona Team.
The University wants all its students, collaborators, teachers and researchers to be part of the educational project, to be involved in the life of the University and that with their work, energy and creativity continue to contribute, daily, to make Universidade Lusófona a reference institution in the national and international panorama.
At the beginning of this academic year, this is also the challenge we want to give you: to be more, want more and PERFORM THE FUTURE!
UL Services
- SIGA - Integrated Student Management Service
- EVA - Internships and Employment Services
- SAS - Social Action Service
- GAENNE - Office for the Support of Students with Special Educational Needs
- SATA - Technical and Administrative Support Service
- Student Ombudsman
- Helpdesk
- Print on demand
- Accommodation
- Health insurance
- Internal Whistleblowing Channel
- LIO - Lusófona International Office
SIGA - Integrated Student Management Service
A Service where you can deal with administrative, financial, mobility, social action and scholarship matters, and request information about the University and our courses.
ULusófona - University Centre Lisbon
- Location: Building A, Level 0
- E-mail:
This email address is being protected from spambots. You need JavaScript enabled to view it. /This email address is being protected from spambots. You need JavaScript enabled to view it. - Phone number: +351 217 515 500
- Opening hours: 10am - 7pm
- Calling hours: 9am - 9pm
ULusófona - University Centre Porto
- Location: Central building, Level 0
- E-mail:
This email address is being protected from spambots. You need JavaScript enabled to view it. /This email address is being protected from spambots. You need JavaScript enabled to view it. - Phone number: +351 222 073 230
- Opening hours: 10am - 7pm
- Calling hours: 9am - 8pm
EVA - Internships and Employment Services
LIO - Lusófona International Office
The Lusófona International Office develops initiatives focused on international academic cooperation and mobility, aligning with the mission of cultivating global professionals. This office oversees and promotes cooperation agreements, programs and projects with partner universities to offer students, faculty, researchers, and staff opportunities for international teaching experiences. These experiences contribute significantly to our academic community becoming more internationally and interculturally competent, boosting the quality of education and research, and thus contributing to finding solutions for major societal challenges.
SAS - Social Action Service
GAENNE - Office for the Support of Students with Special Educational Needs
SATA - Technical and Administrative Support Service
The SATA is the Technical-Administrative Support Service assigned to each course that ensures the monitoring of teaching and research activities, reception of students and teachers, management of administrative processes and support in the management of pedagogical processes.
Check your course page for the name, email, location and opening hours of your SATA.
Centro Universitário Lisboa
- School of Economic and Organizational Sciences
This email address is being protected from spambots. You need JavaScript enabled to view it. - School of Health Sciences and Technologies
This email address is being protected from spambots. You need JavaScript enabled to view it. - School of Communication, Arts and Information
- Departamento de Arquitetura
This email address is being protected from spambots. You need JavaScript enabled to view it. - Departamento de Ciências da Comunicação
This email address is being protected from spambots. You need JavaScript enabled to view it. - Departamento de Cinema e Artes dos Media
This email address is being protected from spambots. You need JavaScript enabled to view it. - Departamento de Engenharia Informática e Sistemas de Informação
This email address is being protected from spambots. You need JavaScript enabled to view it. - Departamento de Urbanismo
This email address is being protected from spambots. You need JavaScript enabled to view it. - School of Psychology and Life Sciences
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Social Sciences, Education and Administration
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Law
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Physical Education and Sport
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of engineering
- Dep. de Eng. Biotecnologia e do Ambiente
This email address is being protected from spambots. You need JavaScript enabled to view it. - Dep. de Engenharia Civil e Gestão Industrial
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculdade de Medicina Veterinária
This email address is being protected from spambots. You need JavaScript enabled to view it. - Social Service Institute
This email address is being protected from spambots. You need JavaScript enabled to view it.
Centro Universitário Porto
- Faculty of Communication, Architecture, Arts and Information Technologies
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Economic, Social and Business Sciences
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Natural Sciences, Engineering and Technologies
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Law and Political Science
This email address is being protected from spambots. You need JavaScript enabled to view it. - Faculty of Psychology, Education and Sport
This email address is being protected from spambots. You need JavaScript enabled to view it.
Student Ombudsman
Helpdesk
The helpdesk services exist to ensure that all students have access to the online services that Universidade Lusófona offers. If you have any difficulties, please send an email to:
Print on demand
Accommodation
If you need help finding accommodation you can contact our partners and take advantage of the discounts they offer you for being our student.
Lusófona University - University Centre Lisbon
If you need help finding accommodation you can contact Uniplaces, Spotahome, Beroomers or Collegiate and take advantage of our student discounts.
- Uniplaces - promo code LUSOF10 entitles you to 10% discount
- Spotahome - promo code LUSOFONA437 entitles you to 30% service fee on any booking. Direct and exclusive contact for students
This email address is being protected from spambots. You need JavaScript enabled to view it. - Collegiate - promotional code - MDP-ULF-000 - which gives you access to special conditions.
- Coolivin - All ULusófona- Centro Universitário Lisboa students who book through Coolivin will get up to 20% discount on the 1st monthly rent. Other services such as transport from the airport, work monitors and weekly cleaning in the room will also be available. We hope to see you soon in one of our spaces.
- Livensa Living - Lusófona University students have 30% discount on the booking fee and access to the Early Bookers campaign (-10% on all monthly fees for individual studios in stay).
- Inlife - promotional code INULUSOFONA10 which entitles you to 10% discount.
If you prefer other sites, check the following list: ESN, PlaceToStay, The housing concept, Follow your Destination, Traveling, Hub, Fundação Cidade de Lisboa.
Lusófona University - University Centre Porto
UL in partnership with U-World University Residences:
- The Gallery House 116 Galerias de Paris Street
- The Baron's House Rua Barão Nova Sintra, 434
This email address is being protected from spambots. You need JavaScript enabled to view it.
Reservations and/or information: (+351) 913 838 275
Booking of visits: (+351) 913 838 532
In order to guarantee the validation of the reservation and the respective special conditions, the student must fulfil all the procedural obligations of the reservation, such as including proof of enrolment and registration.
Health insurance
Internal Whistleblowing Channel
Academic information
School Timetables
When do classes start, when do exams start, when can I take a few days' holiday to rest from days and weeks of studying? Check the calendar of your school or college.
Welcome activities and opening sessions of the school year
Academic timetables
Student card
The Student Card can be requested in person or online. The card is compulsory and free, issued by Caixa Geral de Depósitos, and exists in two versions:
- Option 1*: Simple identification card;
- Option 2: ID card linked to a Caixa bank account with several associated benefits.
* No need to open an account or make an ATM card.
UL Digital
Lusófona Mobile (APP)
Lusófona Mobile is an application that Lusófona University has prepared for all students. With Lusófona Mobile you can check your timetables, grades, cash balance, enrolment, news, current average, number of ECTS completed, make and consult applications and much more on your mobile phone.
Download the app on Google Playor Apple's AppStoreApple
Office 365
The University offers the latest version of Office 365 for PC or MAC, with the latest versions of Word, Excel, PowerPoint, Outlook and OneNote and cloud space through OneDrive.
As a student of Universidade Lusófona, an automatic email is created that gives access to the Office365 account to download or use the different services included. See below how your email account looks like:
- Username:
This email address is being protected from spambots. You need JavaScript enabled to view it. (example:This email address is being protected from spambots. You need JavaScript enabled to view it. ) - Password: The same used to access netPA.
Request Declarations and Documents Online
Request declarations and other documents at the Online Secretariat or on the Lusófona Mobile App available on Google Play or on the AppStoreApple . This is the quick and easy way to have your documents ready on time.
Validation of documents
UL Campi
Campi
Universidade Lusófona has two university campuses with unique teaching and research spaces. See the campi plans:
Schools and Colleges
Universidade Lusófona is organised into 15 Organic Units, divided into 5 Schools and 10 Faculties. Get to know all the faculties and schools.
Library
The Vítor de Sá Library is one of the places of excellence of your University. The Library is a space designed to provide you with all the study and work conditions to develop your academic or research work and has facilities on the campus of the University Centres of Lisbon and Porto.
Bookshop
Canteens
The Universidade Lusófona - University Centres Lisbon and Porto campi have bars/canteens at your disposal. The average price for a full meal is 7 euros.
The campi have an area with microwaves, tables and chairs for those who want to bring their own meals.
Veterinary Hospital
The Veterinary Hospital of Universidade Lusófona - Centro Universitário Lisboa provides community medical and surgical support services to safeguard animal health, within the scope of the practical classes of the Integrated Master's Degree in Veterinary Medicine to institutions, animal support and protection associations and city councils under the protocols carried out.
Veterinary Hospital - Open every day, 24 Hours, including weekends and public holidays- Phone: 217 515 578
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.
Study rooms and Technology Work Centre
Links
Lusófona News
All the news and events go through Lusófona News, News, Interviews, Podcast, Testimonials and Entertainment Content.
Check the events diary and Lusófona in the Media and stay up to date with everything that happens at the University.
Newsletter
Academic Association and Student Centres
Find out all about your Academic Association on the official AAULHT facebook page.
Tuna Académica
Become part of the Women's Tuna at YOUR University! SamariTuna has over 20 years of stories, music and fun and we are waiting for YOU to make this school year the best ever!
The hearings will resume in September, on a model to be defined in order to comply with the appropriate standards and guidelines at that time.
University Sport
At Universidade Lusófona- Centro Universitário Lisboa there is no excuse not to practice sport. Discover the Exercise and Health Club, Lusófona Volleyball, Surf Academy, Judo Club, Lusófona Academic Adventure Club.
Join us
Job offers at the University Campuses of Lisbon and Porto. Register for free on the Job Portal to have access to internship and job search opportunities!